Troubleshooting & FAQs
Help and advice with common issues and questions
- Subtitles -What is the difference between Open Captions and Closed captions
- What are the costs?
- What does Campaign closed and cannot be modified mean?
- What does Filename must match clock ID error mean?
- What is a Flight Code?
- What is a Harding Test (PSE)?
- What is a safe zone?
- What is Advanced TV?
- What is an Activator?
- What is an Invalid Notification Group Setting error?
- What is an ISCI code ?
- What is CTV (Connected TV)
- What is MyDiff ?
- What is UTC?
- Where can I find the technical specifications ?
- Who do I contact for invoice enquiries?
- Why can't I edit my ad on Cape Advanced TV ?
- Why can't I find a destination?
- Why can't I select a destination?
- Why haven't my deliveries started?
- Why this error message: "Couldn't generate your ad, Our Beta version currently only supports digital files." ?